Private Health Insurance Code of Conduct


The Private Health Insurance Code of Conduct is a self-regulatory code with the primary goal of enhancing regulatory compliance.  HIF supports and applies these industry standards across four main areas.

  • HIF’s employees are adequately trained in private health insurance
  • The information we provide you is communicated in a way that is clearly  understood and allows you to make an informed decision
  • That you are aware of HIF’s procedures for resolving any concerns you may have about your HIF health insurance
  • That the information you provide us is maintained in accordance with our privacy policy