Keeping your private information private.

Thanks for dropping by today! We appreciate the time you spend on our website, and you can rest assured that we are committed to ensuring the security of your information at all times. We respect your privacy and recognise the importance of keeping your personal information confidential, as bound by the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (as amended).

Our Privacy Policy has been compiled to outline how your personal information is handled, and the steps we take to ensure your privacy. If you have any queries about our privacy policy, please don't hesitate to phone us on 1300 13 40 60 or email our team on

  Download our Privacy Policy Statement


Website disclaimer.

1. Online Member Services - Terms and Conditions of Registration.

Registration for HIF Members Services with the intention of accessing membership information is restricted under the Privacy Act 1988. Registration for access to HIF Member Services is consequently limited to the primary member on the policy and/or other parties who have been granted authority to act in relation to the policy by the primary member.

To register for Online Member Services, a valid membership number, full name (including first and surname) and date of birth must be submitted. These details must be validated against the current membership information retained on the HIF membership. If the information provided does not match the current HIF membership for the submitted membership number then the registration will be declined and the member will be advised within 2 working days. A valid email address and password must also be submitted for the registration to be approved.

Register for HIF Online Member Services

Please note: Registration must be in the name of the policy holder (the person in whose name the HIF membership is recorded). If you have joined HIF in the past 10 working days you will receive a letter with your HIF member number. HIF has the right to decline any registration at any time. Unless otherwise instructed, HIF has the right to record and use the submitted email address for HIF to transact business with the member.

2. HIF Website - General Terms and Conditions of Usage.

The information presented on ("website") and (mobile version) is in summary form in order to impart general information relating to certain diseases, ailments, physical conditions and their treatments. The information should not in any way be taken to constitute a diagnosis, prescription or recommendation that a particular course of action or treatment be taken in relation to an actual disease, illness, ailment or injury.

The information accessed through the website is not complete or exhaustive and does not cover all diseases, ailments, physical conditions and their treatments.

The materials presented are not intended as medical advice for individual problems and should not be used or relied upon as a substitute for a consultation or visit with your physician or other health care provider. Should you have any health care related questions, please see your doctor or other health care provider promptly.

Neither Health Insurance Fund of Australia also trading as ("HIF") nor any of its content suppliers make any warranty as to the correctness, completeness, reliability or accuracy of the information supplied on the website.

Links to other sites from the pages on this website are for information only and HIF accepts no responsibility for any material on any other website that is linked from or to this website.

To the extent permitted by law, all implied warranties of merchantability, satisfactory quality and fitness for a particular use or purpose with regard to such information or services are hereby excluded.

HIF cannot and does not assume any responsibility or liability for any information you submit to, eChest', 'Health News' or third parties' use or misuse of information transmitted or received using the aforementioned. HIF does not warrant or represent that the information you submit to the aforementioned will be protected against loss, misuse or alteration by third parties.

In no event shall HIF be liable for any damages suffered, incurred by or caused by you, other than the amount referred to above, and all other damages suffered, incurred by or caused by you, direct or indirect, special, incidental, consequential, exemplary or punitive are hereby excluded.

HIF's liability, if any, for damages (including, without limitation, liability arising out of contract, negligence, strict liability, tort or patent or copyright infringement) shall not exceed the fees paid to HIF by the user for the particular information or service provided.

HIF's liability to you for any breach of any implied provision of this website (other than an implied warranty of title) is limited, at HIF's option, to refunding the price of the goods or services in respect of which the breach occurred; providing, replacing or repairing the goods; or providing the services again, other than where the goods or services are of a kind ordinarily acquired for personal, domestic or household use or consumption.

By using this website, you hereby agree not to rely on any of the information contained herein and accept all risks relating to unauthorised copying, amendment, reading of or interference with messages or this website by third parties; delay in or inability to access or use this website due to any hardware, software, system or connection failure, error, omission, interruption or computer virus; and loss of data or information due to any cause whatsoever.

If you have any concerns about these Terms and Conditions, please feel free to get in touch to discuss.