Frequently Asked Questions.

We know first-hand just how confusing private health insurance can be. But that’s why we’re here – to make everything as simple (and affordable) as possible. So, if you can’t find the answer to your question on our website or in our health insurance brochure, don’t fret. Here’s our private health insurance FAQs for your perusal and peace of mind.

Private Health Insurance FAQs

 faq

HIF Membership FAQs.

At HIF, we’re here to make health cover as easy (and affordable) as possible for our members. If you need assistance or advice about your membership, we’re here
for you. Just get in touch. But before you pick up the phone,
it might be worth checking out our FAQs – you’ll find answers to the most commonly asked membership
queries right here. 
 

HIF Membership FAQs
 

Still not sure? Check out the glossary.

If you're still a little confused about some of the terminology used on our website,  don't worry!
Just check out our A-Z glossary of health insurance
terms to explore detailed definitions of the common
phrases you're likely to come across (and as always,
if you'd like to speak to a real person, don't hesitate
to get in touch). 
 

Health Insurance Glossary

If you have a query about something that isn't covered in this section, please call 1300 13 40 60 or email us