Welcome to your online member centre. There’s so much more to an HIF membership than low cost health cover. In addition to affordable health insurance, our members have access to a range of other benefits, including competitive travel, motor and home insurance. That’s why more and more people across Australia are switching to HIF.

Manage your membership at a time that suits you.

Have you heard about our online Member Centre? Login (or register) now to access a range of services designed to help you manage your membership with the click of a mouse. 

The Member Centre is available online 24/7 and allows you to:

Please note: Registering for access for the first time? To ensure the security of your individual information, HIF will confirm your details when you first register and will write to you at your nominated postal address to confirm your password and member centre access commencement date. This process may take up to seven working days, depending upon Australia Post surface mail delivery times.

We'd like to give you a present. And then another. And another...

A lot of our new memberships result from word of mouth – happy members across Australia tell their friends about our affordable member-focused health cover and they, in turn, become new happy members. And because we value member referrals, we'll send you a $70 Coles-Myer gift card every time you refer a friend and they join as a result. Check out the Member Rewards page to find out more.

Take the HIF Member Satisfaction Survey.

Our members are very important to us, as is the feedback they provide. We are particularly interested in our members' experiences with us so if you're a HIF member yourself, we would be very grateful if  you could please take a few moments to complete our member satisfaction survey.  We will use your feedback to identify ways we can improve our service to members now and in the future (you can complete the survey anonymously if you wish).

 

Got a membership question?

Need to make a claim or submit a query relating to your membership? No problem, simply visit the How to Claim page or search our Membership FAQs library. And remember, if you can’t find the answer to your question online, we’re only a phone call or email away.

Your 2010/11 tax statement. 

Tax season is here again, so we'll be mailing out member tax statements between July 11 - 15. For detailed information about the various membership tax statements and what they mean, visit our Tax Information section now.