Your annual member benefit statement.
This statement will be provided to all members who have been paid health insurance benefits during the past financial year. If more than one person is on your membership, each person’s claims will be listed separately.
Are the services listed on your Member Benefit Statement correct?
Whilst HIF has a number of pro-active checks and regular audits in place to confirm the accuracy of health service provider invoices, there may have been occasions where HIF will have paid a benefit toward health service invoices which have been submitted incorrectly.
This typically happens where a health service provider accidently charges for the wrong or multiple items, or the wrong HIF member via HIF’s electronic claiming service or where a member has been hospitalised and their invoices are sent direct to HIF for payment, and therefore not initially reviewed by the member.
Unfortunately, not all incorrectly submitted health invoices are an accident, so it is important that members advise HIF where they believe a benefit has been paid for a service they did not receive.
Where benefits have been incorrectly paid, HIF will recover them from the heath provider(s) involved so that this money can be made available for future claims. If you don't recognise any service, provider or item listed on your statement, please contact us so we can investigate on your behalf.
For further tax information...
Please contact the Australian Tax Office (ATO) on 13 28 61, visit the ATO website or speak to your tax accountant.
You can also browse our website for more information on the Federal Government Rebate, Lifetime Health Cover age loading or the Medicare Levy Surcharge
Useful links: