Our online member service portal gives you access a range of services designed to help you manage your membership with the click of a mouse. Available online 24/7, it allows you to update your personal details, view your claims history, make a payment, update your payment details, add a new member, download tax statements, and much much more.
Registering for the first time? Accessing the member centre couldn't be easier - simply complete your member details here and your registration will be instantly confirmed.*
Download your tax statement from July 4.
Nobody likes completing tax returns (except tax agents!), so we understand if, like us, you want to get your 2015-16 tax return done and dusted. That's why we're working hard to get your health insurance tax statement ready as soon as possible. We'll be posting all of our members' statements out mid-July, but if you don't want to wait, you can download yours instantly from our online Member Centre
from July 4
. These statements will be provided to HIF members who have held at least one Complying Health Insurance Product which is eligible for the Australian Government Rebate
Other member benefits.
A lot of our new memberships result from word of mouth – happy members across Australia tell their friends about our affordable member-focused health cover and they, in turn, become new happy members. And because we value member referrals, we'll send you a $70 eftpos card every time you refer a friend and they join as a result. Check out the Member Rewards page to find out more.
Need to make a claim or submit a query relating to your membership? No problem, simply visit the How to Claim page or search our Membership FAQs library. And remember, if you can’t find the answer to your question online, we’re only a phone call or email away.
* Please note: Registration must be in the name of the policy holder (the person in whose name the HIF membership is recorded). If you have joined HIF in the past 10 working days you will receive a letter with your HIF member number.