How do I reset my Online Member Services password?

It's easy! Simply visit our online Member Centre, click the "Forgotten password" tab and follow the on screen instructions. You'll then receive an automatic email which contains a link to input a new password.

Please note: Your new password must be between 6 and 20 characters in length and the email sent to your nominated email address (recorded on your membership), will remain active for 30 minutes.

If you’d like to update your email address or have any problems with resetting your password, please do not hesitate to contact us on 1300 13 40 60 or email
Category: Member Information
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