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Get in touch.

What sets us apart as a health fund in Australia? Lots of things actually. Not least the affordability of our hospital and ancillary cover options. But beyond that it’s our not-for-profit ethos that really differentiates us. You see, we’re here for you, whether you want to make a claim, need more information or simply want to give us some feedback. So go on, get in touch.

Email us.

For general enquiries please email info@hif.com.au
For new member enquiries please email join@hif.com.au
For corporate enquiries please email corporate.sales@hif.com.au

Call or fax us.

Our normal office opening hours are Monday to Friday,
8.30am - 5.00pm WST*.

National (within Australia): Want to talk to a real person? Our friendly team are waiting to take your call, phone now on 1300 134060. Alternatively, you can fax us on (08) 9328 3345.
Local (within Western Australia): If you're calling from within WA and would prefer to phone a local number, no problem! Simply dial 9227 4200.
International (outside Australia): If you're contacting us from another part of the world, please dial +61 8 9227 4200 (or if it's more convenient, fax us instead on +61 8 9328 3345.)

* Australian Western Standard Time is currently GMT+ 8 hours.

Stop by and see us in person.

If you're in Perth, why not visit our friendly customer service representatives in person.

Our head office is located at 60-62 Stirling Street, Perth and we're open Monday to Friday, 8.30am - 4.30pm (WST).

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Write to us.

You can write to us any time and we'll even pay the postage. Our mailing address is:
HIF, Reply Paid 2221, Perth, WA 6847. Australia.

Media enquiries.

For all media enquiries, please call 1300 13 40 60 or email info@hif.com.au

Got some ideas or feedback?

We’re always looking for ways to improve the quality and
value of our service, so if you'd like to submit a compliment, complaint, or just general feedback, please complete our quick online feedback form.