Get in touch. What sets us apart as a health fund in Australia? Lots of things actually. Not least the affordability of our Hospital and Extras cover options. But beyond that it’s our not-for-profit ethos that really differentiates us. You see, we’re here for you, whether you want to make a claim, need more information or simply want to give us some feedback.  So go on, get in touch. Contact Form

Email us.

• For general enquiries please complete our enquiry form
• For membership enquiries, please complete our member enquiry form
• For corporate enquiries please complete our corporate enquiry form

Call us.

Want to talk to a real person? Our friendly team are waiting to take your call. You can phone us on 1300 13 40 60
Our contact centre is open Monday to Friday at the following times across Australia:

• 7:00am - 5:30pm WA
• 8:30am - 7:00pm NT & SA
• 9:00am - 7:30pm ACT, NSW, TAS, VIC & QLD
• International timezone I GMT +8 hrs (if you're contacting us from another part of the world, please dial +618 9227 4200)

Send us a fax.

You can send a fax to us on (08) 9328 3345 from within Australia or +618 9328 3345 from another country.

Write to us.

You can write to us any time and we'll even pay the postage. Our mailing address is: HIF, Reply Paid X2221, Perth, WA 6847.

Media enquiries.

For all media enquiries, please call 1300 13 40 60 or email info@hif.com.au

Got some ideas or feedback?

We’re always looking for ways to improve the quality and value of our service, so if you'd like to submit a compliment, complaint, or just general feedback, please complete our quick online feedback form