HIFs sponsorship of St John WA continues to grow

When it’s urgent but not an emergency, St John Urgent Care is the right place to go. For members across Perth, including those near urgent care Perth and urgent care Midland locations, these centres can help with a wide range of urgent care needs such as:

• Possible sprains or broken bones; 
• Cuts that need stitches or glue; 
• Sports injuries; 
• Minor eye and ear problems; 
• Minor burns and scalds
• Insect and animal bites

St John Urgent Care centres are open 7 days a week across six locations in the Perth metropolitan area, including:

For the latest contact information, opening hours, wait times and directions, please visit  St John WA. 

Simply show your HIF membership card (or digital card) at any eligible St John Urgent Care centre and you wont have to pay for your Urgent Care consultation. We encourage members to let reception know they are with HIF to ensure they recieve their Urgent Care consultation at no cost.

Didn’t bring your physical membership card? Don’t worry. You can easily access your digital card whenever you need via the HIF member app.

Step 1 – Make sure you’ve registered at HIF’s Online Member Centre (OMC) and set up your password.

• If you haven’t registered for the OMC, you can do this directly through our website. You’ll need your membership number and the email registered to your account to login and set your password. If you’re already registered via the OMC, you can use the same login details for the app.

Step 2 - Download or re-open the HIF app and use the same OMC login details and password to open the app.

Step 3 - Press ‘Digital card’ at the bottom of the homepage. Present this at reception on your next visit to a St John Urgent Care centre.

The HIF app does more than store your digital card, you’ll be able to view your policy details and limits, update personal details and make and track claims on the go!

St John Urgent Care is NOT an Emergency Department.

Always dial Triple Zero (000) or go directly to the Emergency Department for serious symptoms such as:

• Heart attack/chest pains
• Inability to breathe
• Collapse/seizure/stroke
• Heavy bleeding
• Serious head or neck injury
• Motor vehicle accidents
• Severe stomach pain
• Severe burns
• Bleeding in pregnancy
• Serious mental health problem
• Poisoning or serious allergic reactions

St John WA provide Urgent Care consults for eligible HIF members at no cost. St John WA GP appointments, dental treatment, medicines prescribed, and medical devices associated with your treatment such as crutches, moon boot, etc. are not included.

Most St John’s Urgent Care centres, including those in Perth, charge a consultation fee for Urgent Care services. St John WA will provide an Urgent Care consultation at no cost for eligible HIF members who present a valid membership card at the time of their consultation.

No appointment is required to attend a St John Urgent Care centre. Patients are generally seen on a walk-in basis for urgent but non-emergency medical concerns. Wait times may vary depending on patient demand and the urgency of individual cases. Patients can also view current wait times through the St John Urgent Care live waiting times dashboard before attending a centre.