Claims form
Please use this claim form if you wish to submit a paper claim. For more instructions, click here.
Download
Cruciate Ligament Condition Form
Please use this form if you are making a claim related to a Cruciate Ligament examination or treatment.
Download
Pet Insurance Policy Booklet - April 2017
Basic, Middle and Top Cover issued on 28 April 17
Download
Pet Insurance Policy Booklet - April 2021
Basic, Middle and Top Cover issued on 6 April 21.
Download
Pre-Existing Condition Claims Form
Please use this form if you wish to receive a waiver on any conditions that occurred before your policy started (for more information, please go to the Pre-existing Condition page)
Download
Supplementary Financial Services Guide (SFSG)
Supplementary Product Disclosure Statement
Basic, Middle and Top Cover issued or renewed before 15/04/2021
Download
05/10/2021 SPDS if effective for New Business until 31/03/2022 and Renewals until 30/04/2022
Download
01/04/2022 SPDS is effective for New Business from 01/04/2022 and Renewals from 01/05/2022
Download
Target Market Determinations
Download Our Target Market Determination Document.