Claims form
Please use this claim form if you wish to submit a paper claim. For more instructions, click here.
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Cruciate Ligament Condition Form
Please use this form if you are making a claim related to a Cruciate Ligament examination or treatment.
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Pet Insurance Policy Booklet - April 2017
Basic, Middle and Top Cover issued on 28 April 17
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Pet Insurance Policy Booklet - April 2021
Basic, Middle and Top Cover issued on 6 April 21.
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Pre-Existing Condition Claims Form
Please use this form if you wish to receive a waiver on any conditions that occurred before your policy started (for more information, please go to the Pre-existing Condition page)
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Supplementary Financial Services Guide (SFSG)
Supplementary Product Disclosure Statement
Basic, Middle and Top Cover issued or renewed before 15/04/2021
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All Cover issued or renewed after 15/04/2021
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Target Market Determinations
Download Our Target Market Determination Document.