FAQ 1 to 8 of 8

1

Claims form

Please use this claim form if you wish to submit a paper claim. For more instructions, click here.

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Cruciate Ligament Condition Form

Please use this form if you are making a claim related to a Cruciate Ligament examination or treatment.

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Pet Insurance Policy Booklet - April 2017

Basic, Middle and Top Cover issued on 28 April 17

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Pet Insurance Policy Booklet - April 2021

Basic, Middle and Top Cover issued on 6 April 21.

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Pre-Existing Condition Claims Form

Please use this form if you wish to receive a waiver on any conditions that occurred before your policy started (for more information, please go to the Pre-existing Condition page)

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Supplementary Financial Services Guide (SFSG)
Effective 4th February 2022 Download
Supplementary Product Disclosure Statement

Basic, Middle and Top Cover issued or renewed before 15/04/2021

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05/10/2021 SPDS if effective for New Business until 31/03/2022 and Renewals until 30/04/2022

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01/04/2022 SPDS is effective for New Business from 01/04/2022 and Renewals from 01/05/2022

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Target Market Determinations
Download Our Target Market Determination Document.