How do we support our LGBTI+ Members?
HIF has covered same-sex couples for decades and we of course welcome new Members who are transgender or non-binary gender.
To ensure the needs of our non-binary gender members are met, our system allows for a third option in the gender category which can be left blank if required; and for transgender people, we are happy to cover those customers based on the gender they identify. After all, our members’ happiness and wellbeing is our number one priority at all times.
If transgender members also wish to update their name on their HIF membership, we can do that as soon as legal proof of their name change is supplied (e.g. an updated driver’s license showing that Mr John Smith is now Ms Jane Smith). And in terms of our insurance cover itself, we can pay benefits on Gender Affirmation Surgery for Members who hold an appropriate level of private hospital insurance.
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