Need to make an Extras claim? Choose from one of the following methods:
- Claim on the spot: Claim for Extras services on the spot using your HIF member card. Simply swipe it through the e-terminal* at your health service provider and your benefits will be deducted from the fee automatically. You then just need to pay any additional out-of-pocket expenses (if there are any). To find your nearest Extras provider with eClaiming facilities, please visit the HICAPS website
- Claim by smartphone, online or email: Did you know that paid Extras claims can be submitted via our HIF member mobile app, through your Online Member Centre or via email ? To Fast-Track your claim, simply complete a claim form (you can type straight into this form and email the documentation to claims@hif.com.au
- Claim by mail: You can also submit your Extras claims by mail. Just download a claim form, attach the relevant accounts and post it to us. Our postal address is: HIF, Whadjuk Country, GPO Box X2221, Perth, WA 6000.
Download a claim form.
You can type into this form and save a copy.
*Available at all HIF providers that use HICAPS or iSoft e-terminals.