I want to report an issue with the Online Member Centre (OMC) or HIF Mobile App

If you’re having trouble with your Online Member Centre or HIF Mobile App, please fill out the quick form below. Be sure to include as much detail as possible so we can investigate the issue effectively. Once you submit the form, our team will review the issue and get touch to assist.

Your Membership details

Your HIF Member error report

E.g. iOS11.3.1 or Android 7.1
E.g. HP Notebook, iPhone 15, Samsung Galaxy s21, etc.
E.g. Chrome, IE, Edge, Safari
This includes information about the error message you received and/or issue encountered

Data Collection

By clicking Submit I consent to the collection and handling of my data in accordance with HIF’s Privacy Policy.