Our Family Care Programs

HIF’s family care programs are designed to support eligible members and their families through a range of wellbeing and support services.

 

City Fertility family care

Fertility Support Services with City Fertility

Providing HIF members with access to fertility support services, including a 10% discount on selected IVF services through our partnership with City Fertility.
Baby sleeping on back showing HIF family care program

Support Services for New Parents with Sleep Eazzzy Baby (Nourish Baby)

Providing tailored support to new parents to help them adjust to parenthood and get a better night’s sleep. 
St John Urgent Care door showing HIF family care program

St John Urgent Care 

Providing no gap urgent care consults for members to provide an alternative option to wait times at emergency departments.

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Why join a Health & Wellbeing Program?

  • Access to a variety of support and education programs relevant to your health concern

  • Personalised treatment and support pathways with expert clinicians

  • May help prevent future hospitalisations by getting on top of issues early

  • Easy to use, most programs can be accessed from the comfort of your home

How do I access Health & Wellbeing Programs?

You can learn more about eligibility and how to access a specific Health & Wellbeing program on the designated program page. 


How do I know if I’m eligible for a Health & Wellbeing Program?

To determine your eligibility for a specific family care or wellbeing program, you can contact us on 1300 134 060 or complete a general enquiry form on our website. Alternatively, you can review the eligibility for each program on the dedicated program page.

Will taking part in a Health & Wellbeing Program affect my premium?

If you’re eligible, taking part in a Health & Wellbeing Program is your choice. It won’t affect your premium or health insurance in any way.

What are the costs associated with participating in a Health & Wellbeing Program?

There are no additional costs for eligible members participating in HIF family care and wellbeing programs.

Is my privacy and health data protected?

The personal information that you provide is used and disclosed only for the purpose of confirming your eligibility and delivery of the program.


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