Community Health Programs

HIF's community health programs give members practical, community-based support close to home from urgent care and vaccinations to fertility and family health services, all at no added cost to eligible members.

What are HIF's community health programs?

HIF’s community health programs give members access to health services and support delivered close to home, within their local community, rather than in a hospital setting. Each community health program connects eligible members with trusted service providers across urgent care, preventive health and family health. The goal is simple: help members stay well, manage a health concern early, and get the right support without added cost. Unlike a public community health service, these programs are a member benefit available to you as part of being with HIF, at no additional charge.

Our Community Health Programs

Our community health programs are designed to support the wellbeing of members through community-based services.

St John Urgent Care

Providing no gap urgent care consults for members to provide an alternative option to wait times at emergency departments.

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Flu Vaccines

Claim the cost of your annual flu vaccination through HIF to help protect you, your family and your community each season.

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City Fertility

A 10% discount on eligible IVF services for members, in partnership with City Fertility

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Little Green Pharma

Allows members to claim an additional $25 per medicinal cannabis script when claiming for Little Green Pharma products.

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Why join a community health program?

Access to a variety of support and education programs relevant to your health concern.
Personalised treatment and support pathways with expert clinicians
May help prevent future hospitalisations by getting on top of issues early
Easy to use, most programs can be accessed from the comfort of your home

How to access a community health program?

Eligibility and access details are listed on each program's dedicated page. To check whether you qualify, call 1300 134 060, complete a general enquiry form, or review the specific program page for referrals and next steps.

Explore other Health & Wellbeing Programs

Sleep

Joint, bone & muscle care

Cancer Support

Emerging Therapies

Mental Health

Diabetes Management

Heart Health Management

Family Care

Virtual health care

Flu Vaccines

HIF answer's your FAQ's

How do I know if I’m eligible for a Health and Wellbeing Program?

To determine your eligibility for a specific program, you can contact us on 1300 134 060 or complete a general enquiry form on our website. Alternatively, you can review the eligibility for each program on the dedicated program page.

Will taking part in a Health and Wellbeing Program affect my premium?

If you’re eligible, taking part in a Health and Wellbeing Program is your choice. It won’t affect your premium or health cover in any way.

What are the costs associated with participating in a Health and Wellbeing Program?

There are no additional costs for eligible members.

Is my privacy and health data protected?

The personal information that you provide is used and disclosed only for the purpose of confirming your eligibility and delivery of the program.

What is an example of a community health program?

Examples range from no-gap urgent care consultations to subsidised flu vaccinations and discounted fertility services. Below are the community health services currently available to eligible HIF members.

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