HIF Extends Best Doctors to Include Mental Health

HIF Extends Best Doctors to Include Mental Health

HIF has expanded it's Best Doctors program with the addition of Mental Health Navigator. This new service provides virtual access to a crossfunctional team of leading psychologists and psychiatrists in Australia. These professionals are there to assess Members facing a mental health condition and to ensure they have the right diagnosis and treatment plan all from the comfort of your own home.  
Category:HIF News
Health Insurance or “Self-Insurance”? What You Need to Know

Health Insurance or “Self-Insurance”? What You Need to Know

Have you ever heard of the term “self-insurance”? It’s being referred to as an alternative to the traditional process of taking out a health insurance policy as a safety net. But can you really afford to self-insure and is it the safest option? According to finance and insurance expert, Bessie Hassan from finder.com.au, “The answer is probably not. You never really know when a medical issue can pop up and how much it’s going to cost you, the reality is that not everyone can afford to fork out $35,000 when the time comes.” With this in mind, Bessie  discusses the importance of having health insurance and being covered if the worst happened.

Category:HIF News
Meet Levi, our Learning and Development Consultant.

Meet Levi, our Learning and Development Consultant.

Meet Levi, our Learning and Development Consultant at HIF. Levi started his HIF journey in 2017, and since then has been busy designing and delivering training and projects on everything you can think of, insuring all our staff are constantly focussed on our Members needs and experience. Our newest staff member, Hif, decided to ask Levi a few questions to see how he helps make a #hifference. 

Category:HIF Careers
Introducing our New HIF Member App

Introducing our New HIF Member App

Did you know there's a new and improved HIF Member app? Replacing our previous SmartClaim app, we’ve now made it even easier to make a claim and access your membership info, policy details and claims history all in one place. It’s just one more way we’re making a ‘hifference’ for our Members.
Category:HIF News
Perth Wildcats Stay Healthy With HIF

Perth Wildcats Stay Healthy With HIF

HIF and the Perth Wildcats are pleased to announce a renewed three-year partnership, following the success of our work together over the past five years. Perth Wildcats chief executive officer Troy Georgiu said this week, “Having partners closely aligned to the Perth Wildcats culture and its values is extremely important. Like the Wildcats, HIF is a very proud and highly successful Western Australian brand and one that is committed to looking after and rewarding its members, this demonstration of loyalty and long term commitment is a testament to the strength of our relationship and one that we are very grateful for.”
 
Category:HIF News
80,000 West Australians are waiting to see a public hospital specialist

80,000 West Australians are waiting to see a public hospital specialist

The West Australia has reported that, "Almost 80,000 West Australians are waiting to see a public hospital specialist to find out if they need surgery, with an average waiting time of more than a year at Fiona Stanley Hospital." In fact, the waiting to wait patients who need to be assessed for surgery show that at the end of December last year, 79,517 patients were were waiting for their first appointment.
Category:HIF News
Meet Taryn, our Communications Manager

Meet Taryn, our Communications Manager

Meet Taryn, our new Communications Manager who started her HIF journey in January 2018. Taryn will be our Member communications guardian ensuring we're consistently meeting our Members needs and expectations. Taryn has an exciting role ahead and we can't wait for her to make her mark! In this article, you can read all about what attracted Taryn to HIF and her career history to date.

Category:HIF Careers
Perth Scorchers Sign HIF as Official Health Insurance Partner

Perth Scorchers Sign HIF as Official Health Insurance Partner

The Perth Scorchers announce partnership with HIF, who have joined the team as an official partner for the 2017/18 season. HIF Executive Manager Anne Humphrey said: "HIF is excited to be on the Perth Scorchers team. We are confident that this sponsorship will help encourage our members to live more healthy and active lives, and make better choices about their health"
Category:HIF News
Why Do You Need Travel Insurance?

Why Do You Need Travel Insurance?

It’s that time of year again! Aussies are starting to plan their Christmas holiday travels, and typically this involves journeying by plane or boat. According to money and insurance expert, Bessie Hassan from finder.com.au"Something that doesn't always come to mind is the importance of travel insurance. Planning your trip could be so exciting that booking insurance might even be forgotten altogether. But having protection in place is important in case something goes wrong." In her latest article for HIF, Bessie explains the the reasons why travel insurance is so important.
Category:HIF News
Meet Jason, one of our Customer Experience Team Leaders

Meet Jason, one of our Customer Experience Team Leaders

Meet Jason who started his journey at HIF four and a half years ago. He began assisting our members in the Contact Centre as a Customer Service Representative. In November 2016, Jason was successfully appointed through an external competitive process for the role of "Customer Experience Team Leader". In this article, you can read all about Jason’s HIF story, success and secrets.

Category:HIF Careers
Meet Nicole - Our New Customer Experience Manager

Meet Nicole - Our New Customer Experience Manager

Meet Nicole, one of our Customer Experience Team Leaders within the Customer Services team until recently. Nicole is now preparing to take on the role of Customer Experience Manager, following her successful appointment to the position after a highly competitive recruitment process. Let’s congratulate Nicole and learn about her journey, after all it’s one which you could embark on too considering we are hiring!
 

Category:HIF Careers
What You Need to Know About the Medicare Levy Surcharge Before June 30

What You Need to Know About the Medicare Levy Surcharge Before June 30

It’s that time of year again! The end of the financial year is quickly approaching and there are a few things you should probably be aware of. If you’re thinking about taking out private hospital cover in the near future but you lack the motivation to do so, putting it off may mean you’ll be affected by certain fees and charges, especially if you’re earning over $90,000 per year. In this article, HIF guest blogger Bessie Hassan from finder.com.au explains what the Medicare Levy Surcharge is and how you can avoid paying it. 

Category:HIF News
HIF Dog ‘n’ Health Games Set to Put the Fun Into Fundraising

HIF Dog ‘n’ Health Games Set to Put the Fun Into Fundraising

Perth - have you registered your fur-kid for the HIF Dog 'n' Health Games? Karen Rhodes, President of the Dogs’ Refuge Home says "It’s a fantastic opportunity for animal lovers across Perth to exercise with their canine companion for a great cause and we’re thrilled that our great supporters at HIF are again supporting this fun fundraiser for the second year running.” The fundraiser will take place at Sir James Mitchell Park on Sunday 30 April in the form of a family-friendly day, which includes a fun zone for children, and which is set to see all proceeds being donated to animal welfare charity, the Dogs’ Refuge Home. We hope to see you all there. 
Category:HIF News
HIF Puts Gender on the Agenda

HIF Puts Gender on the Agenda

In a first for the Australian health insurance industry, HIF will provide new members greater choice, by enabling a third gender and "Mx" title option on all of its contact points, catering for thousands of people who identify as neither male nor female...

Category:HIF News