Our Joint, Bone & Muscle Care Programs

For members with a joint, bone or muscle condition, these programs can help you manage your condition, either in hospital, or at home.

 

Doctor smiling while sitting at desk explaining muscle joint bone

Second Opinion

Get a second opinion on any medical diagnosis, treatment, or condition.
HIF muscle joint bone program

Healthy Weight for Life

Weight management program for members with knee or hip osteoarthritis, heart health risk factors, or type 2 diabetes. 
Weight management program for HIF members

Kieser

Physiotherapy-led exercise programs to help people with hip or knee osteoarthritis or spinal issues build strength and avoid hospitalisation. 
Kieser knee osteoarthritis

Your Health Navigator

Support to manage a chronic joint, bone or muscle condition and get your health back on track. 
Nurse helping senior woman with walking after leg injury

360 Rehab in the Home

Allows members to receive physiotherapy and rehabilitation care in the privacy of your own home, avoiding hospital and day-admission clinics. 
360 rehab in home

Remedy at Home

Access a range of healthcare services from the comfort of your own home.

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Why join a Joint, Bone and Muscle care Program?

  • Access to a variety of support and education programs relevant to your health concern

  • Personalised treatment and support pathways with expert clinicians

  • May help prevent future hospitalisations by getting on top of issues early

  • Easy to use, most programs can be accessed from the comfort of your home

How to access a joint, bone and muscle care program? 

Eligibility and access details are listed on each program's dedicated page. To check whether you qualify, call 1300 134 060, complete a general enquiry form, or review the specific program page. 


 

HIF answer's your FAQ's

 

How do I know if I'm eligible for a joint, bone and muscle care program?

To determine your eligibility for a specific program, you can contact us on 1300 134 060 or complete a general enquiry form on our website. Alternatively, you can review the eligibility for each program on the dedicated program page.

Will taking part affect my premium?

If you’re eligible, taking part in a Health & Well Being Program is your choice. It won’t affect your premium or health cover in any way.

What are the costs of participating?

There are no additional costs for eligible members.

Is my privacy and health data protected?

The personal information that you provide is used and disclosed only for the purpose of confirming your eligibility and delivery of the program.

What conditions do the joint, bone and muscle programs help with?

The programs support osteoarthritis (knee and hip), chronic joint and muscle pain, back and spinal issues, and recovery after injury or surgery.

Can I get rehab at home instead of going to hospital?

Yes. Eligible members can access physiotherapy and rehabilitation in their own home through programs like 360 Rehab in the Home and Remedy at Home, avoiding hospital and day-admission clinics.

Can you avoid joint replacement surgery?

For some people with knee or hip osteoarthritis, structured physiotherapy, exercise and weight management can reduce pain and delay or avoid surgery. HIF's Kieser and Healthy Weight for Life programs are designed to help eligible members manage their condition and stay out of hospital where possible.

What treatment options are available for joint, bone and muscle conditions?

Treatment options can vary depending on your condition and healthcare needs. Many people benefit from services such as physiotherapy, chiropractic care and osteopathy to help manage joint pain, muscle pain, mobility issues and injury recovery. Depending on your level of HIF Extras Cover, benefits may be available for eligible physiotherapy, chiropractic and osteopathic services. Learn more about our Physio Cover, Chiropractic Cover and Osteopathy Cover options.


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