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HIF Pet Insurance Frequently Asked Questions

Can all pets be insured?

Can I visit a vet of my choice?

How do you calculate my premium?

Why should I choose HIF Pet Insurance?

What isn’t covered under HIF Pet Insurance?

How can I pay my pet insurance premiums?

Can I insure more than one pet?

How do I make a pet insurance claim?

What Waiting Periods apply?

What kinds of vet consultations can I claim under my policy?

Are hereditary and congenital defects covered?

How do I apply for a Pre-existing Condition review?

How do I update or change my Pet policy details?

Do you offer support for members affected by family violence?

Is my premium calculated the same way as my Private Health Insurance?

Will my premium increase even if I don’t submit claims?

Will my premium increase every year?

How do I cancel my policy?

Can I switch to HIF Pet?

Why do I need Pet Insurance?

What excess applies to HIF Pet Insurance?

What percentage of my vet expenses am I covered for?

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