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Home ›Pet Insurance ›FAQs

HIF Pet Insurance Frequently Asked Questions

Can all pets be insured?
Can I visit a vet of my choice?
How do you calculate my premium?
Why should I choose HIF Pet Insurance?
What isn’t covered under HIF Pet Insurance?
How can I pay my pet insurance premiums?
Can I insure more than one pet?
How do I make a pet insurance claim?
Can I switch to HIF Pet?
Why do I need Pet Insurance?
Why did HIF introduce pet insurance?
What is a collection fee?
What is considered a pre-existing condition for my pet?
What excess applies to HIF Pet Insurance?
What percentage of my vet expenses am I covered for?
What kind of vet consultations can I claim under my policy?
What Waiting Periods apply?
What kinds of vet consultations can I claim under my policy?
Are hereditary and congenital defects covered?
How do I apply for a Pre-existing Condition review?
How do I update or change my Pet policy details?
Does HIF insure adopted pets?
Can I seek pre-approval of my Pet’s upcoming treatment?
How do I apply for the $50 member discount?
How do I qualify for $50 off my pet insurance?
Do you offer support for members affected by family violence?
Will HIF cover my pet’s pre-existing conditions?
Is my premium calculated the same way as my Private Health Insurance?
Will my premium increase even if I don’t submit claims?
Will my premium increase every year?
How do I cancel my policy?
How do I renew my policy?

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