Our Mental Health Programs

Approximately 43% of Australians* will experience mental health issues at some point in their lives. At HIF, our mental health program and range of mental health support services are designed to provide practical assistance, guidance and access to appropriate mental health care for our eligible health insurance members. Whether you're seeking structured mental health programs, personalised support pathways, or early intervention options, our programs aim to help you feel supported at every stage of your wellbeing journey.

 

Man looking at laptop exploring HIF mental health programs

Mental Health Navigator

Access personalised guidance through our Mental Health Navigator program, designed to help you understand the mental health system and connect with appropriate mental health care providers. Learn how to navigate the mental health system or receive an in-depth review of your mental health condition.
mental health program

Mind Australia

Mind Australia delivers structured mental health support programs that provides practical and motivational support for people who are experiencing mental health or wellbeing issues.
mental health support

Mindset Health

Mindset Health Evidence-based digital hypnotherapy programs for self-managing mental health, chronic back pain, smoking cessation, menopausal hot flushes, and IBS (Irritable Bowel Syndrome).
mental health programs HIF

Little Green Pharma 

Allows members to claim an additional $25 per medicinal cannabis script when claiming for Little Green Pharma products.

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*Source: Australian Institute of Health and Welfare

Why join a Health & Wellbeing Program?

Taking part in a mental health program can provide structured guidance, early intervention and ongoing mental health support when you need it most. HIF’s range of mental health programs are designed to improve access to quality mental health care and help members manage their wellbeing with confidence.

  • Access to a variety of mental health support and education programs relevant to your health concern

  • Personalised treatment and support pathways with expert clinicians

  • May help prevent future hospitalisations by getting on top of issues early

  • Easy to use, most programs can be accessed from the comfort of your home

How do I access Health & Wellbeing Programs?

You can learn more about eligibility and how to access a specific Health Management program on the designated program page. 

How do I know if I’m eligible for a Health & Wellbeing Program?

To determine your eligibility for a specific mental health program, you can contact us on 1300 134 060 or complete a general enquiry form on our website. Alternatively, you can review the eligibility for each program on the dedicated program page.

Will taking part in a Health & Wellbeing Program affect my premium?

If you’re eligible, taking part in a mental health program or other Health & Wellbeing Program is entirely your choice. It won’t affect your premium or health cover in any way.

What are the costs associated with participating in a Health & Wellbeing Program?

There are no additional costs for eligible members accessing approved mental health programs under HIF’s Health & Wellbeing Program framework.

Is my privacy and health data protected?

The personal information that you provide is used and disclosed only for the purpose of confirming your eligibility and delivery of the program.


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