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We've put our 2020 premium increase on hold for six months in response to the Coronavirus outbreak, and we remain open for business.
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The Commonwealth Ombudsman’s office has a range of brochures and fact sheets available to the public. This material details the functions of each Ombudsman jurisdiction and provides a guide to using the services of the office.
Waiting Periods for Health Insurance: How and why waiting periods work, including pre-existing conditions
The Right to Change: A consumer guide to transferring from one health insurance product to another
Brochure on Doctors' Bills: Managing doctor's bills and potential out-of-pocket costs
Privatehealth.gov.au: Australia's leading independent source of information about private health insurance.
Lifetime Health Cover: What you need to know: The rules about Lifetime Health Cover loading
Making A Complaint: What to do if you want to make a complaint
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