How do I claim for my gym membership?

To claim a benefit on your gym membership, please follow these quick steps:

  1. Download and complete our HIF Claim Form;
  2. Download our Health Management Form and complete the top section; then
  3. Take your Health Management Form to your healthcare professional (GP or Specialist) and ask them to complete the bottom section.

Once you have all your documentation signed and ready to go, please return it to us by either:

  • Submitting your claim through our HIF Member app;
  • Completing our online claims enquiry form;
  • Emailing our Claims team your two completed forms and your gym invoice (showing payments made) to 
  • Posting all your documentation to: HIF, Whadjuk Country, GPO Box X2221, Perth WA 6847

How much can I claim? 

Healthy Lifestyle benefits are included on most of our Extras cover options. The only difference is the benefits and annual limits you can claim depend on your level of cover.

Healthy Lifestyle BenefitsValue ExtrasSimple ExtrasEssential ExtrasAdvanced ExtrasTop Extras
Benefit 100% of the fee for each individual treatment or service60% of the fee for each individual treatment or service100% of the fee for each individual treatment or service100% of the fee for each individual treatment or service100% of the fee for each individual treatment or service

Annual limit per person

Annual limit per policy No limit$300No limitNo LimitNo Limit
The limits detailed above are subject to a combined overall person limit of $350 and policy limit of $700 for physiotherapy, exercise physiology, chiropractic, osteopathy, podiatry, pharmacy, complementary therapies and healthy lifestyle. Sub-limits apply for complementary therapies and healthy lifestyle.
Please note:
- A 2 month waiting period applies to our Healthy Lifestyle Benefits category.
- Benefits are payable for HIF approved programs delivered by registered providers only. Please contact us prior to commencing a program to confirm your eligibility. 
- The Healthy Lifestyle annual limit is combined for gym memberships, health assessments, weight management programs, quit smoking plans and skin cancer screenings.
- A Health Management Form must be signed prior to commencing the health management program and is valid for 2 years from date of the first claim.
- A Health Management Form needs to be signed off by a qualified practitioner who can assess the need for a health management program, such as a GP or specialist (PT and Gym staff are not accepted) 

Want more information? 

If you have any questions about our gym rebates, please don't hesitate to get in touch