Your health fund. Your website.

We believe everyone has a right to access high-quality, affordable health insurance, as well as information about that insurance, so we strive to comply with W3C's Web Content Accessibility Guidelines 2.0 (level AA).

Try our accessibility widget.

Our accessibility widget (click the icon) enables you to make everything on our site easier to read or listen to. Give it a try. You can change colours, contrast, fonts, images and more. 

Helping you find what you need.

We’ve tried to make our site easy to navigate, too. In addition to our regular navigation menus, you can use ‘Ask HIF’ search, our sitemap and page breadcrumbs to access the information you need.

There are some limitations.

  • PDFs. Some of our product and information sheets may not be tagged with accessibility features. If you’re using a screen reader and need an accessible version of a PDF document, please contact us.
  • JavaScript. Some functionality on our site may not work if you have JavaScript turned off. You can turn it on in your web browser.

Something not working? It may be a browser issue.

Our website’s accessibility features require HTML, CSS and JavaScript to work with your web browser and any assistive technologies or plug-ins you use. Here are the browsers we support:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge
  • Internet Explorer (minimum Version 11)

Don’t want to use our accessibility widget?

No problem. You can also adjust text and background colours in your operating system or your browser. Find out how.

If you'd like to find out more, call us on 1300 134 060 or email us on