Our journey to reconciliation
As a business and as individuals, we wanted to make a commitment to educate ourselves and do better in acknowledging, respecting and learning from Aboriginal and Torres Strait Islander peoples, which includes listening and understanding the long lasting impacts of how our country was first settled and stolen from its traditional land owners.
As one of our first steps, we began work on our first Reconciliation Action Plan (RAP) - Reflect in 2021.
We worked closely with an internationally renowned Cultural Advisor to genuinely understand what our first steps should be, and how our plan would evolve as we moved through the reconciliation process.
In 2026, our Reconciliation Action Plan (RAP) - Innovate was formally endorsed by Reconciliation Australia, marking an important milestone in the HIF reconciliation journey. This progression to Innovate reflects our sustained commitment and clear focus on turning intent into action.
We are committed to continuing our journey toward a more inclusive and culturally aware workplace that understands, values and respects the histories and cultures of Aboriginal and Torres Strait Islander peoples.
As a WA-born health insurer, we recognise the important role we play in improving access to healthcare and contributing to better outcomes for the communities we serve.
We look forward to bringing our members and stakeholders with us on this journey.
Please read our updated Reconciliation Action Plan (RAP) - Innovate for more information.