“We joined HIF in 2000 when we had a young family,” says Susie. “We did our research and found HIF had the best Hospital and Extras cover and premiums. Every year or so, we check all our insurances to make sure they’re still right for us. HIF continues to be the best.”
Now in their 60s and enjoying retirement, Susie and husband David have slightly different priorities.
“As we get older, it’s even more important to have regular checkups. We make full use of our Extras cover, from dental and optical to remedial massage and chiro. We need to stay fit and healthy to enjoy all the holidays we have planned. In 2024, we visited India and New Zealand. This year it’s Vietnam and Cambodia, so we’ll get a travel insurance quote from HIF,” said Susie.
Sadly, Susie and David have lost some friends to illnesses in recent years.
“That’s one of the reasons why we upgraded to a higher level of Hospital cover. Of course, we hope we never need it, but it’s reassuring to know it’s there – when we’ve claimed for surgeries, HIF provided good benefits that helped alleviate both the financial and physical pain,” explains Susie.
But it isn’t just about benefits for Susie and David.
“In this age of offshore call centres, it’s good to know that when we call HIF, there’s a real person – a local person – on the other end of the line. They’re always prompt and helpful - and since discovering the HIF app, making claims is even quicker and easier. I highly recommend downloading and using the app, just as I recommend HIF,” Susie says.