Experiencing hard times? Perhaps we can help.

If you can't afford your policy payments you may be eligible to suspend your membership under our financial hardship provisions. Please complete your details below to submit your application.

Home ›Support ›Suspend

Upon receipt of your request, a HIF representative will review your application and you'll receive a response within 14 working days.

Your details:

HIF member number

Your first name

Your last name

Email address

Residential address

Date of birth

Your phone number

Please select the most applicable reason for your request to suspend your membership:

Unemployment

If you are receiving JobSeeker, Youth Allowance or Sickness Benefits from Centrelink and have a current Health Care Card, you can apply to suspend your policy for up to a maximum of 12 continuous months. A copy of your current Health Care Card must be provided with your application.

Financial Hardship

If you aren’t receiving the above benefits from Centrelink, you may still qualify for a temporary suspension of your policy for up to a maximum of 12 continuous months on Financial Hardship grounds.

Please select

Unemployment
Financial Hardship
Other (please state full details below)

Please select all that apply.

Please provide us with an explanation of your current situation to support your application.

Please provide as much information as possible.

Supporting documents

Please upload any supporting documentation such as a photo of your Health Care Card

Please enter the period you wish to suspend your policy:
(maximum period is 12 continuous months)

Start date

End date

Important Information

Please note that the following rules apply to suspensions:

Suspension under these fund rules is only available to Australian Citizens and Permanent Residents.

Your membership must be paid up to the date you are requesting the suspension to commence.

You must have held at least three months continuous membership with HIF prior to requesting the suspension to commence.

In order to submit this request, you must read and agree to the following Terms & Conditions for Financial Hardship as it can impact your tax, lifetime health cover loading and private health cover benefits.

View HIF's Terms & Conditions

I have read and agree to the Terms & Conditions