Experiencing hard times? Perhaps we can help.

If you can't afford your policy payments you may be eligible to suspend your membership under our financial hardship provisions. Please complete your details below to submit your application.

Home ›Support ›Suspend

Upon receipt of your request, a HIF representative will review your application and you'll receive a response within 14 working days.

Your details:

HIF member number

Your first name

Your last name

Email address

Residential address

Date of birth

Your phone number

If you do not hold a Low Income Health Care Card, please select from the following categories below:

Please select

Not eligible due to Centrelink Income thresholds for previous 8 weeks
Affected by Flood, Fire or Drought
Other (please state full details below)

Please select all that apply.

Please provide us with an explanation of your current situation to support your application for Financial Hardship

Please provide as much information as possible.

Please enter the suspension period that you wish to apply for:
(maximum period is 12 continuous months)

Start date

End date

Important Information

In order to submit this request, you must read and agree to the following Terms & Conditions for Financial Hardship.

View HIF's Terms & Conditions

I have read and agree to the Terms & Conditions

Data Collection

By clicking "Submit" I consent to the collection of my data in accordance with HIF’s Privacy Policy.

Live chat

Ask us a question
Enter a question or keyword. eg. 'What is..', 'How do I..'

Looking for something else? Browse the HIF Knowledge Base

Navigation