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Member testimonials

/help/customer-feedback/member-testimonials (21 May 2019)

Category:Customer Feedback

FAQ's

/help/student-dependents-staff-only/faq-s (29 September 2022)

Category:Student Dependents (Staff Only)

What is the simplified tiered system?

/help/private-health-insurance-reforms/what-is-the-simplified-tiered-system (15 October 2018)

A new system for categorising hospital products has been introduced from April 2019. 

Category:Private Health Insurance Reforms

How do I update my provider details?

/help/providers/how-do-i-update-my-provider-details (26 July 2018)

Category:Providers

Back, neck and spine

/help/clinical-categories/back-neck-and-spine (21 December 2018)

Category:Clinical Categories

What excess applies to HIF Pet Insurance?

/help/pet-insurance/what-excess-applies-to-hif-pet-insurance (27 April 2017)

Category:Pet Insurance

Can I claim a rebate on a weight loss program?

/help/extras-cover/can-i-claim-a-rebate-on-a-weight-loss-program (17 August 2015)

Category:Extras Cover

How do I reset my Online Member Centre password?

/help/online-member-centre/how-do-i-reset-my-online-member-centre-password (26 August 2015)

It's easy! Simply visit our Online Member Centre, click "Forgotten your password" and follow the on screen instructions. You'll then receive an automatic email which contains a link to input a new password.

Category:Online Member Centre

What is Assisted Reproductive Technology and IVF, and does HIF cover it?

/help/maternity-cover/what-is-assisted-reproductive-technology-and-ivf-and-does-hif-cover-it (26 September 2019)

Category:Maternity Cover

What is the Australian Government Rebate on private health insurance and how can I claim it?

/help/government-legislation/what-is-the-australian-government-rebate-on-private-health-insurance-and-how-can-i-claim-it (14 August 2015)

Category:Government Legislation
Result Item 231 to 240 of 264