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We hope you don’t, but if you decide to terminate (or transfer) your HIF policy, that's no problem; it's entirely your choice. We understand that you have your reasons for cancelling and we promise to ensure the process is as easy as possible. To request a policy cancellation, please complete our online cancellation form or call us on 1300 134 060. Before you do though, it may be worth considering the quick points below, just in case any apply to your personal situation (such as financial hardship or suspending while overseas). 

Voice of the Patient is a survey managed by Australian Health Service Alliance (AHSA). HIF participates in this survey to gather valuable feedback from members about the quality of care provided within their hospital admission.