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How do I change my contact information?

The easiest way to update your contact details is to login to our Online Member Centre. Available online 24/7, it allows you to update your personal details, view your claims history, make an Extras claim, make a payment, update your payment details, add a new member, download tax statements, and much much more. Login now.

Health Cover for Same-Sex Couples

Health Cover for Same-Sex Couples

After recently identifying a point of confusion in the market, HIF believes it’s important...

HIF teams up with the Perth Wildcats for a record 12th season

HIF teams up with the Perth Wildcats for a record 12th season

As excitement builds ahead of the 2023/24 National Basketball League season, we’re delighted...

What is Voice of the Patient?

Voice of the Patient is a survey managed by Australian Health Service Alliance (AHSA). HIF participates in this survey to gather valuable feedback from members about the quality of care provided within their hospital admission.

What is HIF's 'Second Opinion' service?

You don't get a second chance with your health, but as an HIF Member you can get a second opinion! The unique network of Best Doctors’ gives HIF Members who hold our selected Hospital and/or Extras policies with remote access to some of the medical profession’s leading minds – 50,000 medical experts spanning 40 specialties and 430 sub-specialties to be exact. Even better -  Members can access the Best Doctors' network as many times as they like.

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