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How do I cancel my policy?

We hope you don’t, but if you decide to terminate (or transfer) your HIF policy, that's no problem; it's entirely your choice. We understand that you have your reasons for cancelling and we promise to ensure the process is as easy as possible. To request a policy cancellation, please complete our online cancellation form or call us on 1300 134 060. Before you do though, it may be worth considering the quick points below, just in case any apply to your personal situation (such as financial hardship or suspending while overseas). 

What is Voice of the Patient?

Voice of the Patient is a survey managed by Australian Health Service Alliance (AHSA). HIF participates in this survey to gather valuable feedback from members about the quality of care provided within their hospital admission.

What if … we made some changes to payment methods?

What if … we made some changes to payment methods?

According to the Australian Government, the use of cheques has declined by almost 90% over the past...

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