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Does HIF offer discounts?

Yes, HIF health insurance offers discounts for members who pay for their private health insurance policy upfront. If you pay for your policy 12 months in advance, we'll include a 4% discount - or for six monthly payments, the discount is 2%. If you're already an HIF member and would like to change your payment frequency, simply log-in to our Online Member Centre. Please note: Yearly and half-yearly discounts must be paid upfront and in full for the discount to apply and are not available in addition to any other discount, e.g. corporate or group discount arrangements.

Category:Joining HIF

How do I change my bank details?

The easiest way to change your bank account details is logon onto our Online Member Centre. Available online 24/7, it allows you to update payment details and make a payment, as well as update your personal details, view your claims history, and much, much, more. If you haven’t done so already, make sure you register to access your Member Centre.

What is a Clearance Certificate for health insurance?

When a customer cancels or switches their private health insurance cover to HIF health insurance, we will provide or request from their other insurer, a document called a Clearance Certificate. The certificate provides HIF with all the details we need in order to confirm and finalise the customer's new policy with us, such as:  their length of membership with their old fund, their product description, any waiting periods that may still be outstanding on their old policy, previously paid claims in the past 12 months; and any Lifetime Health Cover loading that may apply on hospital cover. The previous fund then has 14 working days to supply the certificate to HIF.

Category:Joining HIF
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